Service Network |
Our company put the sale network as the head, and the office as the support (there are 27 offices in domestic), thus the company¡¯s service after sale and technical support system may radiate to whole country (apart from Taiwan)
Our company may give the technical assist in 7 days per week and 24 hours daily, we will make a answer within 2 hours while accepting user¡¯s inform, within 24 hours we will dispatch the specialty technical personnel to go to site for repairing and guarantee the user to get a normal using. |
| Training and Technology Support |
Our company will dispatch the expert to site, and carry out a training for the buyer¡¯s engineering technical personnel and provides the technical support. Our company yet arranges the buyer to dispatch the technical personnel to go to our company accept a high level training get a technical support. |
| Time of training: |
| Appointing by buyer |
| Training type: |
| Training in site and high level training. |
| Training in site: |
| Our company will dispatch the expert to engineering site (or appointing by buyer ) to carry out a training for the buyer¡¯s engineering technical personnel and provides the technical support. |
| The members of training: |
| No limit. |
| Course: |
| the using and maintenance of valve-regulated seal lead-acid storage battery. |
| Higher training: |
The buyer may dispatch technical personnel to go to our company¡¯s locus¡ªHarbin accept the training. |
| Courses: |
a. The operating theory of valve-regulated seal lead-acid storage battery, the lesson taught by the professor of Department of electrochemistry of HIT.
b. The production technology of storage battery, taught by the expert of our company.
c. The using and maintenance of storage battery, taught by the senior charger of the service after sale department of our company.
d. Visiting the production site.
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| Training fee: |
| The traffic fee (come and back) and accommodation fee unertaken by our company. |
| Service Item |
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To assist the design and installation |
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To go and check in fixed date |
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To process the burst out event |
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To carry out the checking character test of charge and discharge capacity for battery |
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Conductance test |
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Inner-resistance test |
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Training for the technical personnel of user |
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The company establishes a user files to make a particular tracking record to the battery's using situation |
| The Tenet of Service |
¡¡¡¡The Harbin Coslight Storage Battery Co. Ltd was listed on the Stock Exchange of Hong Kong, the main business products are GFMD £¬ GMF(Z)£¬ 6-GFM£¬ 6-GFM£¨C£© series , and 6-GFM£¨X£© series valve-regulated seal lead-acid battery. At present, it¡¯s the largest production scale, most advanced technology and equipment specialty production enterprise of valve-regulated seal lead-acid battery.
The company seeks a continuously perfect for technology and quality, product¡¯s continuous renewal, on the basis of original ¡°Coslight¡± second generation valve-regulated seal lead-acid battery¡¯s advanced performance index, at present we have promoted the completely new ¡°Coslight¡± third generation high-performance GFM (Z) series valve-regulated seal lead-acid battery to the broad users.
The company¡¯s principle of putting the quality to seek live and the reputation to seek developing, we very regard the job of service after sale. The ¡°Coslight¡± battery seek a continuously perfect quality to ensure the product and service makes a better satisfaction for user. Thus the customers used ¡°Coslight¡± storage battery will all enjoy the full orientation service of ¡°Coslight¡± service after sale. At present, the company has set up the service office after sale in many provincial capital cities; there are 120 persons of service after sale who accepted the specialty training to be distributed in various provinces. There is a local manager of service after sale in each province; several persons of service after sale go from place to place in various local city and county to carry out the service after sale, then the user will avoid the trouble back at home while using the Coslight product.
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